1Drain the water
Open the small panel at the bottom front, pull out the short drain tube and let the water out into a tray.
FREE REPAIR GUIDE
Washing Machine Not Draining or Spinning? How to Fix It
Fix a washer full of water that won't drain or spin: drain filter, hose, lid switch and load balance.
DIFFICULTYEasy
ESTIMATED TIME20–45 min
TOOLSTowels, shallow tray, pliers
POTENTIAL SAVINGS$100–200Labour estimate · varies
Know what you’re replacing.
If the washer stops with water in the drum, the drain path is blocked — most often the drain pump filter or a kinked hose. Since a washer won't spin until it drains, fixing the drain usually fixes the spin too.
What you’ll need.
Replacement washer drain hose~$15
View on Amazon →
Washer cleaner~$10
View on Amazon →As an Amazon Associate, RepairAI may earn from qualifying purchases. Check that parts fit your exact model before buying.
A little preparation first.
- Turn off and unplug the washer.
- Have towels and a shallow tray ready — a lot of water may come out.
One step at a time.
2Clean the pump filter
Unscrew the filter counter-clockwise and remove socks, coins and lint. Refit it tightly.
3Check the drain hose
Pull the washer out and make sure the hose isn't kinked or pushed too far into the standpipe.
4Check the lid or door lock
On top loaders, the lid switch must click when closed. A broken switch stops the spin.
5Balance the load
Redistribute heavy items and run Drain & Spin.
Log in 
Troubleshooting
Hums but won't drainThe drain pump may be jammed or failed.Error code like OE / 5E / F21These mean drain errors on common brands — start with the filter.Drains but won't spinLid switch, door lock or drive belt.
FAQ
How often to clean the filter?Every 1–3 months.Top loaders have filters?Many don't; the pump is reached from the back or bottom.
General guidance only. Turn off power, water or gas before you work and follow the manufacturer’s instructions; if unsure, call a qualified professional.