DRAFT — NOT READY TO PUBLISH

Before production, replace the [TODO: ...] fields on these pages and confirm retention/deletion periods, cookie consent, seller, and jurisdiction details.

Legal company name: TIKI PUNCH APPLICATIONS LIMITED
Registered address: 2 Sofouli Street, Chanteclair Building, Floor 8, Flat/Office 801, 1096 Nicosia, Cyprus
Support email: support@repairbuddy.com
Production domain: https://repairbuddy.crtagent.com
Payment seller: TIKI PUNCH APPLICATIONS LIMITED, Nicosia, Cyprus
Hosting and database operators: [TODO: hosting and database operator details]
Governing law and venue: [TODO: governing law and venue]
Data retention periods: [TODO: retention periods by data category]
Deletion process and timing: [TODO: account and data deletion process and timing]
Cookie consent decision: [TODO: analytics cookie consent decision]
Effective date: [TODO: publication date]

RepairAI · Legal

Privacy Policy

This draft lists data flows visible in the current web example. Confirm the provider, retention, cookie, and legal details before publication.

Who is responsible

Controller / provider: TIKI PUNCH APPLICATIONS LIMITED, 2 Sofouli Street, Chanteclair Building, Floor 8, Flat/Office 801, 1096 Nicosia, Cyprus. Contact: support@repairbuddy.com.

Information used by the service

Account information is handled by Firebase Authentication, including your email address and any display name you set. Repair records can contain your questions, AI responses, follow-up answers, timestamps, and optional uploaded images.

Vehicle records can include make, model, year, mileage, VIN, license plate, fuel type, and color. The workspace can also store reminders, service records, and preferences such as language and default vehicle.

How information is used and shared

Repair questions and, when attached, images are sent to the lionmoby assistant to produce a response. Vehicle make and model catalog requests go to lionmoby. A VIN lookup sends the VIN to the NHTSA vPIC decoder.

Firebase Authentication handles sign-in. Firebase Analytics is included in the web app. Analytics cookie and consent behavior is still undecided: [TODO: analytics cookie consent decision]. Do not publish this draft until the consent approach is confirmed.

Workspace records are stored by the application in MongoDB, and Redis is used for queues, limits, and live update transport. The hosting and database operator details must be added before production: [TODO: hosting and database operator details].

Retention and deletion

Retention periods have not been confirmed: [TODO: retention periods by data category]. Account deletion is not currently available in Settings. Contact support@repairbuddy.com to request help; the process and completion timing must be defined before launch: [TODO: account and data deletion process and timing].

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of personal information. Contact support@repairbuddy.com to make a request. Add the applicable rights, response deadlines, and complaint contact for each launch jurisdiction before publication.

Policy updates

This draft is dated [TODO: publication date]. Publish a new date and explain material changes when the final policy is approved.

Effective date: [TODO: publication date]